Policies
Shipping Policy
Order processing
Standard in-stock orders are usually packed within 2 to 5 business days. Customized inventory, approved custom requests, and select live sale event items may take longer when extra preparation or event handling is required.
Preorder items follow their own timing expectations and release-date estimates. Please review the preorder policy for preorder-specific shipping and delay terms.
Where orders ship
TeePullsTCG currently ships within the United States only. Tracking information is provided when available once an order has been packaged and marked as shipped.
Flat-rate shipping
Standard checkout currently uses a flat-rate shipping charge of $8.99. This helps cover mixed collectible orders, packaging, and typical shipment weight.
Address accuracy
Customers are responsible for entering a complete and correct shipping address at checkout. TeePullsTCG is not responsible for delays or delivery issues caused by an incorrect address provided at the time of purchase.
Damaged or missing deliveries
If your order arrives damaged, incomplete, or appears to be lost in transit, please reach out within 7 days of the marked delivery date and include your order number plus clear photos of the package and contents when applicable.
Live sale event orders
Select products are featured during scheduled live sale events before shipping. These items may be shipped after the event and may not arrive sealed when the listing explains that event format.
Shipping timing notice
Delivery timelines shown by carriers are estimates, not guarantees. Weather, carrier delays, holidays, and high-volume periods can affect final delivery timing.
